What if You’re Disconnected from a CoinPoker Tournament While Playing on Mobile Browser?

Disconnections from CoinPoker tournaments while playing in a browser are rare, but they can happen due to unstable internet connections, network interruptions, or firewall and VPN restrictions.

Your tournament seat is not immediately lost if you disconnect from our site, but getting back into the game is essential. Whether you’re playing poker on iOS or playing poker on Android, we’ll get you back to your table.

Take these steps to rejoin the action:

• Check your internet connection. Switch networks, restart your router, or adjust VPN settings if you are using one.
• Refresh your browser or close and reopen the CoinPoker tab.
• Open CoinPoker in your browser and navigate to the Lobby.
• Locate the tournament you were playing. Registered tournaments are highlighted with a light blue border and may show statuses like “Running” or “Late Reg.”
• Once you locate your tournament, click “Take Seat” to rejoin.

If these steps do not resolve the issue, contact [email protected]. 

Include the following information so our team can help:

• Tournament name, stakes, and table.
• Player handle
• Date and time of disconnection (with timezone)
• Your IP address
• Whether a VPN was in use
• Device, operating system, and browser information

This information allows support to troubleshoot the problem efficiently and get you back in the tournament as quickly as possible.

What Happens to Your Chips While Disconnected?

While you’re disconnected, CoinPoker continues acting in your best interest automatically.

• Your hand will fold if action reaches you.
• If no bet is placed against your big blind, the system will attempt to check where possible.
• Your blinds and antes continue to post as normal.

Once reconnected, you can immediately return to your seat if you still have chips.