I want to close my account

In the event that you would like to close your CoinPoker account, you will need to send us your request via email ([email protected]/zh).

When emailing us, please specify the reason for the closure and if you would like a permanent or temporary closure.

• Temporary closure: as part of our Terms & Conditions, for those who wish to restrict their gambling, we provide a voluntary self-exclusion policy, which enables you to close your account or restrict your ability to gamble on our platform for a minimum period of 24 hours. Once your account has been self-excluded, you will be unable to reactivate the account under any circumstances until the expiry of the chosen period. At the expiry of the self-exclusion period, you will be able to regain access to your account by contacting us via email.

• Permanent closure: your account will be permanently closed in our system with immediate effect, and you will no longer be able to open or use your CoinPoker account.