{"id":165646,"date":"2025-06-12T06:41:50","date_gmt":"2025-06-12T06:41:50","guid":{"rendered":"https:\/\/coinpoker.com\/tr\/?post_type=help&p=165646"},"modified":"2025-06-12T06:41:52","modified_gmt":"2025-06-12T06:41:52","slug":"freezing-or-crashing","status":"publish","type":"help","link":"https:\/\/coinpoker.com\/tr\/help\/freezing-or-crashing\/","title":{"rendered":"CoinPoker App Freezing or Crashing During a Poker Hand"},"content":{"rendered":"\n

If the CoinPoker app is freezing or crashing mid-game (on PCs or mobile devices), then there is often a quick way to fix the issue. Follow the steps below to resume play:<\/p>\n\n\n\n

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  1. Check the status of your internet connection.
    <\/strong>Losing internet connection, either fully or partially, can cause the CoinPoker application to attempt reconnection. Make sure that your internet connection is stable, by checking your network status on PC or mobile devices. <\/li>\n\n\n\n
  2. If you are using a VPN, try switching to another server in the same region.
    <\/strong>VPNs can sometimes lose connection or offer subpar connection. Depending on your VPN service provider, your connection might still appear active, even when the network is not performing well. Switching to a new server can sometimes restore your internet access with better strength. <\/li>\n\n\n\n
  3. Close and then restart the CoinPoker application.
    <\/strong>Shutting down the frozen application and restarting it will usually restore your connection to our games. <\/li>\n<\/ol>\n\n\n\n

    If the issue persists, contact CoinPoker Support<\/a> and provide:<\/strong><\/p>\n\n\n\n